Frequently Ask Question
- Search FAQs by keywords or 'Jump to Category'
- Multi-level categories supported
- Redirect answer to URL and open link in a new or same window
- Display recent added FAQs amp; most popular questions
- Options to select FAQs display layout
- Visitor ratings, print FAQ, 'tell-a-friend' options
- 'Email Link To Me' feature
Easy Management
- Add, edit and update questions, answers and categories
- Assign a FAQ into multiple categories
- Prohibit unlimited FAQ ratings per person
- Personalize Notification Email amp; Tell-A-Friend email
- Notify admin when users submit questions at front-end
- Manageable user questions, status amp; other info.
Post Inquiries amp; Auto-Responder
- Enable user to submit questions
- Send Thank You email to users by auto-responder
Integrate With Customer Helpdesk
- Integrate with OOPS Infotech Customer Helpdesk for visitors to post support tickets
- Likewise, Helpdesk ticket content can be added back as FAQ
Compile FAQ Knowledge Base
- Create and write your FAQs using HTML editor which is supported in IE, Firefox and Mozilla web browser
- Insert the date of when your FAQ is added and last updated date
- Choose its category, enter question and keywords, upload file attachment
- Easily list or search to edit and delete any FAQ as you wish
Other Settings
- Time Zone settings
- Pre-define Front-end CSS
To discuss any of our services, please use our Request a Quote form, or contact us.