Oops Infotech has combined its knowledge, creativity, and experience to provide premium hosting for over 750 clients nationwide in our state-of-the-art fault-tolerant data center. We understand that the hosting of your web application is a critical part of your business and needs to be taken seriously.
We are committed to providing you and your business with a level of service and support that is second to none!
SECURITY FIREWALL(S)
Oops Infotech has implemented a Cisco PIX security firewall solution on all external entrance points to our network. It is our policy to restrict port access across all network address, providing protection against almost any attack by a hacker while still allowing the legal web and related traffic to pass. This firewall is implemented on all routers connected to our LAN, protecting our entire network and the servers that reside within the network.
INTRUSION DETECTION
Our firewalls are equipped with a feature set that protects against malicious traffic patterns. Some common patterns that are seen would be attacks like Ping of Death, DoS attacks and many others that often cripple service providers and other networks. Any time an attack such as this is detected, an alarm is sent to notify the network administrator and that connection is terminated or the data is dropped. This all happens at the distribution layer which means that this attack is dealt with before it ever enters the network. This allows total protection of the server from the attack.
BACKUP
Each managed server is on a strict backup schedule. Oops Infotech utilizes a SDLT high-speed, high capacity backup server to perform full weekly backups and daily incremental backups of our entire network. This is critical to the rapid recovery of any hardware failure.
24/7 SERVER MONITORING
Oops Infotech monitors all network points every minute of every day. Our network has both internal and external servers dedicated to monitoring the health of the network, with multiple methods of outbound notification in the event of any health issues. There are always a minimum of 2 people on call at any time, and are automatically notified in the event of any occurrences to insure fast response.
UPGRADES AND PATCHES
It is necessary to keep software up to date to defend against malicious activity, and Oops Infotech remains on top of all of the latest updates and patches for the software and operating systems that exist on our network. Oops Infotech is enrolled with Microsoft's Security Announcement Center to receive notification on when new software or updates are available. We also extend this service to our client's managed servers.
POWER REDUNDANCY
In the case of a power failure, our data center is protected 24/7/365 by a Data Center grade active UPS system that outputs a perfect sine-wave voltage, coupled to a standby diesel generator that has been oversized to our data center by a factor of five. This solution is tested on a regular basis and insures our 100% uptime even in the event of a power failure, regardless of duration. This failsafe was put to the test most recently during the rolling blackouts experienced in the "Great Northeast Power Blackout of 2003" and executed flawlessly providing instantaneous generator reaction and resulting in zero downtime.
DATACENTER INFORMATION
- Direct connection to Rochester's SONET ring
- Multiple backbone providers
- 13 million page views per day
- 395 million page views per month
- 4.75 billion page views per year
- Up to 1.4 million unique visitor sessions per day
- 24/7 Support
- Personal customer care
- Generator power back up
- Disaster recovery plan
To discuss any of our services, please use our Request a Quote form, or contact us.
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